The International Certified Collections Advisor process is specially designed and developed by ICM Mexico and Corporate Rebels South Africa for Collection Agents wanting to become professionals and enhancing their careers. This course trains, develops and certify Collection Agents to become professionals, hence called International Certified Collections Advisors, based on high quality and productivity standards in their daily activities and oriented to achieve business and organisational results. The Certification process goes beyond that of a basic training course, the objective is to ensure learning and implementation of knowledge and skills.