The Debt Collectors Act
Instructor
Eugene Joubert
Reviews
Course Overview
To be proficient in the Debt Collectors Act in order to contribute to its purpose and objectives.
This course is endorsed by the Council of Debt Collectors in SA
On successful completion of this course, you should be able to:
Demonstrate an understanding of the purpose and objectives of the Debt Collectors Act.
Explain the application of the Debt Collectors Act, the Regulations and the Code of Conduct.
Explain the obligations of Debt Collectors in terms of communication in the Debt Collectors Act.
Interpret the policies, procedures and controls required to achieve compliance with the Debt Collectors Act.
During the course, we will tackle questions like:
Who is a Debt Collector?
What do Debt Collectors do?
Does one have to register as a Debt Collector?
Who cannot register as a Debt Collector?
Is there a Code of Conduct?
What is considered Improper Conduct?
What happens if a Debt Collector behaves improperly?
What monies may be recovered by a Debt Collector?
May a Debt Collector add fees to the account, and how much?
Is there any behaviour that can lead to the imprisonment of a Debt Collector?
What You'll Learn?
- For "new" Debt Collectors to get to know the Act.
- For those who have been there for a while - a refresher.
- Debt Collectors Act
- Code of Conduct
- Annexure B