Disciplinary Hearings – The Debt Collectors Act
Instructor
Eugene Joubert
Reviews
Course Overview
To be proficient in the Debt Collectors Act in order to contribute to its purpose and objectives.
This course is endorsed by the Council of Debt Collectors in SA
On successful completion of this course, you should be able to:
Demonstrate an understanding of the purpose and objectives of the Code of Conduct.
Explain the application of the Code of Conduct.
Explain the obligations of Debt Collectors in terms of the Disciplinary Procedures.
Interpret the policies, procedures and controls required to achieve compliance with the Code of Conduct.
During the course, we will tackle questions like:
How to read the Code of Conduct?
What constitutes Improper Conduct?
What governs the Disciplinary Procedure?
What can you expect at the Hearings?
What are the possible Penalties?
Do you get Reasons for the Finding?
Is there any Appeal and/or Review procedure?
What You'll Learn?
- For Debt Collectors - Individuals and Entities - who have been charged by the Council for Debt Collectors for Improper Conduct.
- Debt Collection Companies
- Debt Collection Staff
- Debt Collectors Act
- Regulations
- Code of Conduct
- PAJA