DCA Training

These courses are for entities and staff who are registered as Debt Collectors at the Council for Debt Collectors.

Overview

Debt Collectors Act

This training program will aid you in becoming Proficient in the DCA and enhance your ability to Contribute to the Purpose of the DCA. It will also add value to staff that work for a Credit Provider, a Debt Counsellor, or an organisation who collects their own debt.

Course fee R 2,175 ex VAT per delegate.

Trust Accounts

We have developed the course on Trust Accounting (section 20 of the Debt Collectors Act 114/98 as amended) in order for Debt Collection Agencies to come to grips with Trust Accounting. The workshop will be interactive and at the end of the day the delegates will understand the difference between the debtors’ account, the trust account and the business account. Delegates will also be able to manage the interaction between these 3 accounts and comply with the relevant legislation and accounting principles. The workshop will provide the training needed to enhance the efficiency of the management and staff in managing the accounting as provided for in the Act on Debt Collectors – making mistakes could cost the business its registration certificate at the Council.

Disciplinary Hearings

We provide inter-active workshops in order to help you, as the registered Debt Collector and the Debt Collection company, being vicariously liable for staff, when charged with Improper Conduct by the Council for Debt Collectors in terms of Section 15 of Act 114/98. The course will cover all the aspects of Section 15, from the investigating stage of a complaint up and until the Disciplinary Hearing inclusive of the sentencing procedures. Included in the course we will look at all your rights entrenched in the Promotion of Administrative Justice Act 3/2000 (also known as PAJA).The course is practical, using cases heard by the Council. thus ensuring that your Agency is on-top of the Disciplinary Procedures.

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